Riley Pool

Blog Post

8 Ways Crystalbrook Collection combines sustainability with luxury


TNQ Writer

If you haven’t met them already, there are three hotel siblings in Cairns you should really know by name – Riley, Bailey and Flynn. 

While they might not all look the same, like most siblings, they share the same values – having been brought up as part of the Crystalbrook Collection. This portfolio of Australian hotel’s philosophy is simple – champion sustainable luxury – and prove that the two concepts don’t have to be mutually exclusive. 

See why it’s the little things that make a big difference with these eight ways Crystalbrook Collection champions sustainable luxury. 

Everything down to the key card entry is different

Wooden key cards at Crystalbrook Riley

Likely your first encounter with Crystalbrook’s environmental policy starts from the minute you check-in (paperless of course), as you’re handed a wooden key card access to your room. Unlike the plastic variety used across most hotel groups, when you stay in a Crystalbrook Collection property you’ll be supplied with a recycled wooden door token which resembles a wooden poker-chip. Made from 100% recycled wood, these key card access tokens are your first clue that your Cairns holiday experience is starting in the means it intends to carry on.  

Large amenity bottles make waves for big change

Bathroom amenities at Crystalbrook Riley

In Riley, Bailey and Flynn, the standard mini shampoo and conditioner bottles have been replaced with larger amenity packs pumping their signature scent, Crystalbrook Immersion. By replacing small, single use toiletries with large bottles, one of the hotel’s alone (Riley) is able to keep a quarter of a million bottles out of landfill each year. The swap doesn’t short-change guests either – you’ll have the opportunity to lather yourself from large pump packs containing essential oils and local Indigenous ingredients such as Davidson Plum and Rosella, a fragrant reminder you’re in the tropics.  

You’re unlikely to see a single use plastic, anywhere

Save on plastic with Crystalbrook's reusable waterbottles

Try as you might to go looking for them, you won’t find any single use plastics lurking around these three hotels. Crystalbrook Collection were one of the first hotel groups to swap out straws, disposable bags, takeaway containers and plastic water bottles for plasticfree alternatives. Since launching the hotel group in November 2018, their transition to boxed water has saved more than 458,080 water bottles going straight into landfill. 

In fact, even the coat hangers you find in each of the rooms are made from 100% pressed cardboard rather than the usual kind you find in hotel rooms 

Produce is used as efficiently as possible

You won't find any food wasted with Crystalbrook Collection

Food miles are one thing, but food waste is another, which is why Crystalbrook Collection designs its menus to reduce as much food waste as possible. Take the use of a pineapple for instance. You might find the juice of the pineapple served at breakfast, the leaves in a cocktail come sundown and your modern-Asian dinner dished up inside a pineapple skin bowl for dinner – that’s how committed they are to endtoend cooking. 

Where food waste does exist, its swiftly sent off with OzHarvest to be distributed to those in most need. If that’s left you hungry for more – you’ll be happy to know if you forgo your daily room service (reducing excess cleaning costs), you’ll even get a $10 voucher to use at one of the onsite restaurants.  

Even the coffee at Crystalbrook has a conscience

Even the coffee has a conscience

Saying goodbye to the pod-machine coffee system is a hard ask for any fivestar traveller, but what if we told you that you could have your coffee and feel good about it too? 

Crystalbrook Collection have partnered with TerraCycle, a charity which recycles coffee pods, separating them into their three constituents (organic, plastic and metal) where the metals are melted into weight, which is then monetised and donated to various charities across the region.  

The hotel’s design is also efficient

All of Crystalbrook's rooms are designed to wage a war on energy waste

The buildings are designed to reduce excess energy usage

Your room will always be the perfect temperature

Conscious travel was built into Crystalbrook Collection’s construction. It took engineers time to ensure the building reduced excess energy, through its very design and shape. Inside the rooms, you’ll find more obvious ways the design and architecture wage a war on hotelholiday waste. 

Take for instance the internal Building Management System (BMS), which ensures all rooms across the three properties sit at the same temperature – so you’re never too hot, never too cold. The Building Management System is smart technology too – so from the moment you check in your air conditioning cranks up so you’ll walk into a cool room. Equally it works in reverse too, when the sensors recognise you’ve left the room, your air conditioning switches off to conserve energy.  

Paperless is a promise

You won't find paper at Crystalbrook

Plenty of businesses claim to be paperless, but Crystalbrook Collection certainly walks its own talk. In rooms, the paper compendium has been replaced with iPads and they’ve transformed the check-in and check-out process to be entirely paperless itself. That’s not to say there isn’t a little notepad to jot down your thoughts in your room – these are five-star properties – but instead of bleachedpaper, you’ll find recycled Forest Stewardship Council paper stock only.  

COVID-19 might have been the driver of change for paperless restaurants – with these Cairns properties now opting away from a paper menu to one accessed via QR Code. Crystalbrook Collection’s commitment to going paperless runs so deep, even the housekeeping teams are completely paperless. 

While you’re here

Take some time away from the hotel room to explore Cairns

aerial babinda boulders
Cairns & Northern Beaches
10 Instagram locations near Cairns

With endless picturesque places on the doorstep, you’re spoilt for choice as soon as you touch down in the tropics. Send your holiday posts to the top of the feed with these Instagram locations near Cairns.

Read more
Emerald Creek Falls
20 waterfalls near Cairns

Mighty mountain ranges and Wet Tropics Rainforest create the optimum environment for a myriad of extraordinary waterfalls. Fall in love with these 20 waterfall wonderlands only a short drive from Cairns.

Read more
road trips from cairns
Cairns & Northern Beaches
8 Road Trips From Cairns

From swimming in wild waterfalls, to exploring hidden coves and outback tracks, it’s time to hit the road to enjoy the adventure of a lifetime on these road trips from Cairns.

Read more
accessible travel cairns palm cove
Cairns & Northern Beaches
Accessible Travel in Cairns & Palm Cove

As a region, Tropical North Queensland offers an array of experiences that will engage your senses and immerse you in its natural wonders. From the rainforest to the reef, you’re sure to find an abundance of accessible adventures for all tastes.

Read more
willa and me cairns
Cairns & Northern Beaches
Where to shop local in Cairns City

Step away from the mainstream chain stores and hit the city streets to browse an array of local Cairns shops.

Read more
private helicopter flight over daintree waterfall
Tropical Lifestyle & Culture
Live the luxe life with these luxury & wellness experiences

From soaring above the Great Barrier Reef in a private helicopter to sundowners on a secluded sand cay, indulge in the lap of luxury in Tropical North Queensland with these luxury and wellness experiences. 

Read more
Ellis Beach
Cairns & Northern Beaches
Guide to Cairns Beaches

A chain of relaxed seaside villages lay just north of Cairns, each boasting their own unique features. Find out more about each of Cairns’ beaches and which tickle your fancy.

Read more
Sing Sing Espresso coffee cafe
Cairns & Northern Beaches
10 Cafes in Cairns for great coffee

With such a vibrant foodie culture, finding the best cafes in Cairns can be overwhelming. Fuel your caffeine addiction with these local favourites for a guaranteed quality cup of coffee.

Read more
avocado toast cairns
Cairns & Northern Beaches
These avocado toast dishes in Cairns will gauc your world

In wake of Australia’s avocado oversupply it’s time to start smashing avos – literally. Avo great start to the day with these avocado toast dishes in Cairns.

Read more
devils pool lookout babinda boulders
Cairns & Northern Beaches
14 Cairns lookouts to soak up the scenery

If you like to start your holiday by getting a lay of the land, you’re in luck, because Cairns has an array of stunning lookouts. With a Coral Sea front garden and an ancient rainforest out the back, the views from these Cairns lookouts are nothing short of showstopping.

Read more